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πŸ‘ Support

Questions, feedback, or something behaving strangely β€” this is the place.

Get in touch

support@woolyacres.net

Usually a reply within a couple of days. Screenshots help if something looks wrong.

Is my progress safe?

Yes. Your farm is saved entirely on your own device β€” there's no account and nothing is stored on a server, so it can't be lost to an outage on our end. It can be lost if you clear your device's app data or delete the app, so if you want a backup, use Export my data in the in-game settings menu (βš™οΈŽ) to save a copy you can keep.

How does time work?

The farm runs on its own clock, whether or not you have the app open. Checking in occasionally is the intended way to play β€” weather changes, grass grows, and sheep live out real days on their own.

A sheep passed away β€” is that a bug?

No, that's by design. Sheep live long, full lives and eventually pass of old age, at which point they're laid to rest with a small headstone you can tap to read. It's meant to be gentle, not alarming β€” if it caught you off guard, that's fair feedback and worth telling us about.

Something looks broken or the app crashed

Email us at the address above with a quick description (and a screenshot or screen recording if you have one) β€” that's the fastest way to get it looked at.

Do you have my data, or see what I do in the app?

No. Wooly Acres has no analytics, no ads, and no tracking of any kind. See the full Privacy Policy for details.

❓ FAQ: what to expect on the farm

A few one-line answers to what you'll actually see happen out in the pasture.

❄️ Snow or hail rolling in?

The flock stops grazing and huddles together near the farmhouse until it passes.

πŸ‘ Lambs grow up.

Every sheep moves through lamb, hogget, and adult stages, picking up pace and confidence as they age.

⛰️ Not every lamb is ready for the mountains.

The youngest of the flock stick to lower ground until they're grown.

πŸͺ¦ Every sheep eventually grows old.

A quiet passing leaves behind a small grave marker out in the pasture.

🌨️ Snow actually sticks around.

It blankets the ground during a storm and melts away once the sun returns.

🌀️ Weather has a mind of its own.

Sun, rain, wind, dust, hail, and snow roll through on their own schedule.

🌾 Nothing to manage.

The flock eats, sleeps, and roams entirely on its own β€” you're just there to watch.

πŸ’• Sheep notice a tap.

A few taps and she's charmed; keep going past that and she'd rather be left alone. Enough taps and her wool visibly poofs up for the rest of your visit.

πŸ—ΊοΈ Lost track of the flock?

A minimap in the corner shows the whole pasture at once β€” tap or drag on it to jump the camera straight there.

🌊 No sheep wades into a lake.

The flock avoids paths that cross water when it picks somewhere to go next.

🎡 Music credits

The farm's soundtrack is a shuffled playlist of seven original tracks, all by Dragon Studio, licensed via Pixabay. A different mix plays each time you check in.